One of the most common questions we receive is how to update your personal details on your TuLotero account. If you’ve ever wondered how to keep your details current, don’t worry — we’ll walk you through it step by step.
How to update your personal details
It’s quick and easy. Just follow these steps:
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Open the TuLotero app and log in to your account
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Tap the three white lines in the top left corner to open the menu
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Select “Account Settings” (you’ll see a gear icon next to it)
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Your registered information will appear, starting with your email and phone number
What can you update directly?
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Email address: You can update this yourself. If you signed up using a social media account and want to change it, send an email to contact@tulotero.com to request the change.
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Phone number: To update it, first request the removal of your old number by emailing contact@tulotero.com. Once that’s done, you’ll be able to add your new number.
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Password: This can be changed directly within the same section.
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Optional information: It’s recommended to fill this in — it could help if you win a large prize.

Why keeping your information up-to-date matters
Making sure your account info is current isn’t just good practice — it’s essential for:
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Receiving important alerts like draw results or ticket confirmations
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Claiming prizes efficiently, especially if you win big
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Ensuring smooth, personalized support if there’s ever an issue
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Getting notified about payout steps — your phone number is key here
Staying informed and reachable could be what connects you to life-changing news.
Just don’t forget to hit “Save” before exiting to make sure your changes are applied!
Keeping your info updated is a small step that could bring you one giant leap closer to hearing those magic words: “You’re our lucky TuLotero winner!”
Why not check your profile today? You might be just one click away from your big moment.