Did you know?

Compulsive gambling is considered to be a sickness by the World Health Organization (WHO). It can be a chronic condition that worsens over time and runs
a high-risk to develop into a gambling addiction

Compulsive gambling is a behavior that can be characterized by the inability of a person to abstain from or stop gambling (slot machines, bingo, lottery, or other games of chance). Sufferers tend to experience the following symptoms.

  1. Failure in ability to resist the urge to gamble.
  2. A growing sensation of excitement and tension before gambling.
  3. A pleasurable experience of relief when gambling.


How do you know if you have problems with your gambling behavior?

These questions can serve as an orientative self-evaluation:

  1. Do you think of gambling almost constantly? 
  2. Have you ever missed work, family, or social obligations in order to gamble?
  3. When you gamble, do you need to keep playing until you win?
  4. Do you often gamble until you have no more money to play with?
  5. Have you ever borrowed money, sold belongings, or missed other financial obligations in order to gamble?
  6. Do you plan to gamble to recover money lost from gambling?
  7. Do you hide information or lie to family, friends or professionals with respect to gambling?
  8. Have you ever felt bad for not being able to gamble?
  9. Have you ever bet more than you planned to increase your satisfaction when gambling?
  10.  Have you tried to stop gambling and been unable?

If you answered yes to 5 or more of the above questions, we suggest that you contact professionals specializing in compulsive gambling. You can get in touch with help by calling 1-800-GAMBLER (1-800-426-2537)


  1. Dedicate an amount of money to gamble and don’t spend any more than what you set out beforehand.
  2. Don’t borrow money in order to gamble.
  3. Place a time limit for how long you would like to gamble and follow through with it.
  4. Never chase losses and try to recover money that you have lost gambling.
  5. Play only with money you have set aside for entertainment, never play with money for paying monthly bills or other obligations.
  6. In moments of emotional crisis or distress, self-control is lowered. Avoid gambling under these conditions.
  7. Never let gambling affect your relationships with family and friends.

Avoid Lottery Scams

Scammers may send false notifications about winning lottery tickets. TuLotero will contact you directly and if you have any doubts, please return the call to TuLotero directly. Neither TuLotero, a state lottery nor anyone else  will ever ask you for any money to claim your prize.

If anyone does ask for money, please contact the state lottery corresponding to the ticket to report it.

Additional Notices

  • TuLotero is not a part of any state lottery organization. No state lottery guarantees or is liable for the operation of TuLotero.
  • Any ticket purchased via TuLotero is a bearer instrument held in trust and is owned by the player.


If you wish to exclude yourself from TuLotero, you can apply a self-exclusion to your Account at any time. A self-exclusion will suspend you from playing at TuLotero for a specified period or permanently.

  • We will no longer fund your wallet or make plays during this specified period.
  • All currently activated autoplay will be disabled.
  • Earnings from pending orders will be delivered to you.
  • You can withdraw the remaining credits in your wallet.

Daily Purchase Limit

To protect customers, TuLotero imposes a daily funding and purchase limit per Account holder and may in its sole discretion change the daily funding or purchase limit on an individual basis. Once a daily spending limit is reached, no further transactions can be made on the User’s Account until 24 hours after the last qualifying transaction. Users may also adjust their daily funding or purchase limit within the App or by contacting Customer Support (contact@tulotero.com), TuLotero reserves the right to refuse increasing a limit.