Absolutely! TuLotero follows industry standards for security and keeping your personal data safe. Having first started in Spain, TuLotero follows European Union rules on data protection and data security to ensure its protection. We are also responsible for holding onto and keeping your tickets safe. We provide email documentation all along the process confirming your order and the confirmation of your ticket once it’s been purchased.

TuLotero is a service that allows you to buy official state lottery tickets directly from your smartphone or the web. We take care of all the hassle and are responsible for holding on to the tickets to make sure they never get lost. We also notify you as soon as we have the results, to let you know if you’ve won or not.

FAQs archivo - Página 2 de 2 - Tulotero United States

Q: I won! How can I get my winnings?

Congratulations! In the case of prizes less than $600, it will be directly credited to your TuLotero balance where you can continue playing or withdraw it to your personal bank account. For prizes exceeding $600, you will be contacted by TuLotero's Prize Management Department via phone, and they will inform you about the procedure to follow to get you your ticket so you can claim directly with the lottery. We will never charge a commission on a prize and the total amount of winnings is yours less any tax withholding required by law.e directly credited to your TuLotero balance where you can continue playing or withdraw it to your personal bank account. If you do not have a bank account or would like to request a paper check, please contact customer support at contact@tulotero.com. Note that we will only be able to issue a check to the name registered on the account.

Q: Does playing with TuLotero have any additional costs?

No, there are no additional costs. The prices are the same as when you purchase a physical ticket. We are currently the only online lottery company that does not charge a fee for adding funds to the app. Additionally, if you win a prize, TuLotero does not charge any commission.

Q: Can I play the lottery from another state?

No. We are only allowed to sell tickets from within the state where you are physically located, because due to state regulations we are unable to sell across state lines. As long as you are physically located in a state where TuLotero operates, you will be able to play with us.

Q: Why does TuLotero need access to my location?

TuLotero must verify that you are in a state where we operate in order to complete a transaction, so we cannot complete a sale without access to location permissions.