Important notice

TuLotero will stop supporting devices with Android versions equal to or less than 4.4. If you are reading this, it is likely that your device is affected.

On this page we explain the reasons and what you can do about it. If you have any questions, contact us at:


What’s going to happen?

If you have a device with an operating system version with the described characteristics (Android equal to or less than version 4.4), you will stop enjoying TuLotero in the coming weeks.

Why has this measure been taken?

At TuLotero, the security and privacy of our users come first. Precisely for this reason, we have been forced to guarantee compatibility with certain encryption versions and the devices described above do not meet this guarantee.

How can I solve it?

If you want to continue enjoying TuLotero, we recommend that you take the following measures or follow the following recommendations:

  • Check if you have manufacturer updates. If so, make sure that this update is higher than Android 4.4. Once the device is updated, you can continue to use the App normally.
  • You can use TuLotero on other devices with your user account as long as they meet the indicated characteristics.
  • You can also use our website at where you can place your bets normally. Some versions of some browsers have also been affected, so if the problem persists, do not hesitate to contact us.
  • For any other questions, you can contact our customer service at and we will do our best to solve it.

We apologize for any inconvenience and do not hesitate to contact us.

Greetings from the entire TuLotero team


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